Accounts, Privacy, and Troubleshooting
Having trouble? Check here first.
7 articles in this collection
Written by Mike Battista
Written by Mike Battista
Troubleshooting Issues
I found an issue with the site or have a question. Who do I contact for help?
What to do if you find a problem.
Written by Mike Battista
Updated over a week ago
Updated over a week ago
My Account
How do I log in to my account?
If you're having trouble logging in, start here.
Written by Mike Battista
Updated over a week ago
Updated over a week ago
How do I change my password?
You can change your password at any time.
Written by Mike Battista
Updated over a week ago
Updated over a week ago
How do I cancel my account?
Find out how to downgrade, unsubscribe from emails, or delete your account.
Written by Mike Battista
Updated over a week ago
Updated over a week ago
I used an older version of Cambridge Brain Sciences to track my cognition—how is BrainLabs different than the classic site?
Have you been with us since the beginning? If the site looks different to you, read on for how to migrate to the rebuilt site.
Written by Mike Battista
Updated over a week ago
Updated over a week ago
Privacy and Security
Are my test scores, lifestyle data, and journal entries private?
Information on how we keep all your data private.
Written by Mike Battista
Updated over a week ago
Updated over a week ago
How does Cambridge Brain Sciences protect my data and comply with General Data Protection Regulation (GDPR)?
How we protect your privacy.
Written by Mike Battista
Updated over a week ago
Updated over a week ago