Accounts, Privacy, and Troubleshooting

Having trouble? Check here first.

7 articles in this collection
Written by Mike Battista

Troubleshooting Issues

I have a question or found an issue with the site. Who do I contact for help?

How to contact us.

Written by Mike Battista
Updated this week

My Account

How do I log in to my account?

If you're having trouble logging in, start here.

Written by Mike Battista
Updated this week

How do I change my password?

You can change your password at any time.

Written by Mike Battista
Updated this week

How do I cancel my account?

Find out how to downgrade, unsubscribe from emails, or delete your account.

Written by Mike Battista
Updated this week

I used an older version of Cambridge Brain Sciences to track my cognition—how is BrainLabs different than the classic site?

Have you been with us since the beginning? If the site looks different to you, read on for how to migrate to the rebuilt site.

Written by Mike Battista
Updated this week

Privacy and Security

Are my test scores, lifestyle data, and journal entries private?

Information on how we keep all your data private.

Written by Mike Battista
Updated this week

How does Cambridge Brain Sciences protect my data and comply with General Data Protection Regulation (GDPR)?

How we protect your privacy.

Written by Mike Battista
Updated this week